Terms & Conditions
Please read these Terms carefully before using TKCuso AI Tools. By accessing the site, placing an order, or paying for any service, you confirm that you have read, understood, and agree to be bound by them.
Transparent
Clear scope of technical support
Fair
Protects rights of both parties
Clear warranty
1-for-1 within 24h for shop faults
Updated
Aligned with current operations
TKCuso AI Tools (tkcuso.com) provides technical support for setup, upgrade, activation, configuration, or related digital-account needs as requested by the customer.
- "TKCuso AI Tools", "TKCuso", or "we": an independent technical-support provider — not an agent, distributor, authorized representative, or official partner of Anysphere, Inc., Cursor, or any other brand unless clearly stated in writing by the brand owner.
- "Customer" or "you": the person who requests and uses our support services.
- "Service": setup, upgrade, activation, configuration guidance, payment assistance where applicable, and post-delivery care within the published scope.
- "Account / access": credentials or access rights related to Cursor (or other described products) delivered after we complete the requested support.
- "Website": tkcuso.com and its subdomains.
Brand names, logos, and product names mentioned on the website are used only to describe compatibility or the support you request. All trademarks belong to their respective owners.
By accessing the website, registering, submitting a support request, placing an order, making a payment (SePay/VietQR, crypto, wallet balance, or other published methods), or using any service we provide, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.
Payment is treated as confirmation that your request is lawful, that you have the right to use any information you provide, and that you agree to supply details needed for us to perform the service.
If you do not agree with any term, stop using the service immediately and do not place an order or make a payment.
Our support may include (without limitation):
- Help setting up an account or software configuration
- Help upgrading a plan, features, or settings
- Help activating software, accounts, or digital services for a lawful customer need
- Installation, configuration, verification, or usage guidance within our technical competence
- Follow-up on issues arising from work we performed for you
Important clarifications:
- We only perform requests that comply with applicable law, the platform provider's terms, and our own policies.
- We may refuse service if a request appears unlawful, infringing, fraudulent, abusive, or harmful to third-party rights.
- We are not an agent or distributor of Anysphere/Cursor; product names are descriptive only.
- We accompany customers on payment/activation issues within the published warranty scope.
Note: TKCuso AI Tools is an independent technical-support service and is not part of Anysphere, Inc. Intellectual property and authority over Cursor products belong to Anysphere, Inc.
Duration, support window & factors beyond our control
Each offering may have different usage duration, support window, or conditions. Please read the product description before paying. Continuity may be affected by factors outside our control, including:
- Policies of the software developer, platform, or original service provider (including Anysphere/Cursor)
- Changes to third-party terms, activation rules, account rules, or security policies
- Third parties suspending, changing, limiting, or withdrawing features
- System errors, technical changes, or other objective causes from third parties
- Force majeure under applicable law
We will try to help within a reasonable scope, but we do not guarantee full restoration of features, access, or service state when the cause is outside our control.
Cursor Terms of Service
- You must comply with Cursor Terms of Service (cursor.com/terms-of-service) and Privacy Policy (cursor.com/privacy).
- We do not control Anysphere pricing, features, uptime, or account suspension decisions.
- Any promotional or referral-related benefits depend on Anysphere policy and may change or be revoked.
You are responsible for ensuring that information you provide is accurate, lawful, and within your legitimate right to use. After we complete delivery/handover, the account (or access) is your property and you must secure it yourself.
- Change email, password, 2FA, and recovery email immediately after receiving credentials if recommended or applicable.
- Store login details, activation codes, and configuration data safely; do not share them with unauthorized persons.
- Protect your devices and accounts against unauthorized access, disclosure, or loss of access.
- For security reasons we may not store or re-provide some information after handover is confirmed — keep your own copies.
- We cannot support cases where, after some time, you cannot access the account because you forgot credentials, password, login details, or lost 2FA.
- No spam, reverse engineering, or unlawful use under Vietnamese or international law.
- Violations may result in immediate service termination without refund.
- You assume full responsibility for all activity on the delivered account.
Ordering:
- Choose the support package matching the Cursor plan/duration you need
- Add to cart and proceed to checkout
- Enter accurate contact details and Cursor account information (if required)
- Select a payment method
- Confirm the support request and complete the order
Payment:
- SePay / VietQR (bank transfer), crypto (Binance, Bybit, on-chain), and wallet balance where available
- You pay 100% of the service fee before we begin support
- Receipts are sent by email or shown in the order management system
- Fees are stated clearly and do not include taxes charged by the Cursor publisher
Processing time: We typically start support within 1–5 minutes after successful payment for ordinary cases.
No refund after credentials are delivered or the account is activated (digital goods), except where we cannot perform the service for reasons attributable to us, or as otherwise agreed in writing via official support channels.
1-for-1 replacement (shop-side errors, first 24 hours):
- Cannot log in immediately after receiving credentials (shop fault)
- Missing Pro features within the first 24 hours after login (shop fault)
- Subscription duration does not match the purchased package (shop fault)
Support warranty:
- Technical support within the published scope for the package
- Investigation and 1-for-1 replacement for verifiable shop-side delivery errors within 24 hours
- Response within 24 hours for eligible replacement requests
No warranty / no refund / no further support in cases including:
- • Credentials delivered and account activated successfully
- • Lost password, lost 2FA, forgotten login details, or loss of access after a period of use
- • Customer changed configuration, email, password, profile, or security settings after handover
- • Anysphere suspends or terminates the account under their ToS or policies
- • Misuse or violation of Cursor Terms of Service
- • Account sharing, resale, or unauthorized commercial exploitation
- • Change of mind after purchase
- • Errors caused by the customer's device, network, malware, or factors outside our service scope
- • Server outages, maintenance, or policy changes from Anysphere/Cursor
You agree to:
- Comply with Vietnamese law and other applicable laws
- Provide accurate, complete contact and account information
- Change security settings promptly after delivery and keep credentials safe
- Use the account for lawful personal purposes and comply with Cursor's terms
- Cooperate by providing information needed to complete support
You must not:
- Request unlawful acts, unauthorized access, cracking, bypassing locks, or violations of third-party terms
- Use the service for fraud, IP infringement, or harm to third parties
- Resell, share, or transfer access in ways that harm TKCuso, other customers, or third parties
- Provide false information or information you are not entitled to use
- Spam, abuse rate limits, create multiple accounts to abuse promotions, or use illegal payment methods
- Use the account to develop competing products in breach of applicable terms
We commit to:
- Be transparent about support scope and related fees
- Perform ordinary support within the published timeframe (typically 1–5 minutes after payment)
- Provide technical accompaniment within the published warranty/support window
- Protect customer information under our Privacy Policy
- Follow the published warranty and refund rules
Limitation of liability:
- We do not control Anysphere/Cursor policies, features, uptime, or account decisions
- We do not guarantee 100% continuity of Cursor service
- We are not liable for indirect, incidental, consequential, lost data, lost revenue, lost profits, business interruption, or loss of account access arising from customer misuse, third-party policy changes, customer security failures (lost password/2FA), or force majeure
- Maximum liability for a specific service, if a direct fault attributable to us cannot be remedied, shall not exceed the amount you paid for that service
By purchasing and using the service, you confirm that you have read, understood, and agree to the rules below.
The following are strictly prohibited:
- Using the account, email, and any provided resources for unlawful purposes is strictly prohibited.
- Fraud, scams, misappropriation of assets, money laundering, or financing illegal activities.
- Sending spam, distributing malware, phishing, cyber attacks, or unauthorized access to systems.
- Impersonation, identity forgery, or falsifying documents and records.
- Infringing intellectual property rights or distributing content prohibited by law.
- Any act that violates the laws of the customer's country of residence and the laws of Vietnam.
Disclaimer of liability:
- Accounts/access are provided as-is and as-available; we make no warranty of fitness for any specific purpose other than ordinary lawful use within the published support scope.
- We are NOT responsible for any use of resources for improper purposes.
- After delivery, the customer assumes full legal responsibility for all activities arising from the account.
- The customer is obligated to learn and comply with the laws of their country of residence; legal compliance is the customer's responsibility.
- Our total liability for any claim is capped at the order amount paid for the affected transaction.
Indemnification & conditions of use:
- The customer agrees to indemnify, defend, and hold TKCuso AI Tools harmless from any claims, losses, and costs (including legal fees) arising from the customer's breach of terms or misuse.
- The customer confirms they are at least 18 years old and have full legal capacity when using the service.
- We reserve the right to refuse or terminate the service immediately (without refund) if signs of unlawful use are detected.
- Upon a lawful request from authorities, we will cooperate and provide information as required by law.
- Total liability is limited to the amount you paid for the relevant order.
- Website content (text, layout, UI, images, guides we author) belongs to TKCuso AI Tools or is used under lawful license.
- Cursor and Cursor AI Pro are trademarks of Anysphere, Inc. Other names/logos belong to their owners.
- Mentioning those brands does not mean we are sponsored, endorsed, authorized, distributed by, or officially representing them.
- Customers may not copy, modify, distribute, or exploit website content without written permission from TKCuso or the lawful owner.
We may suspend or terminate service if:
- You breach these Terms
- You engage in fraud, abuse, disruption, or conduct that harms our systems or other customers
- You request content that appears unlawful or infringes third-party rights
- You fail to provide information needed to perform the service
- Continuing service would create legal, technical, or security risk for TKCuso, other customers, or third parties
If suspension or termination results from your breach, we may refuse refunds and further support.
We may update these Terms at any time to reflect our business model, law, third-party policies, or operations.
- Business and service changes
- New legal requirements
- Third-party policy changes
- Customer-experience improvements
Updated versions are published on tkcuso.com and take effect when posted unless otherwise stated. Continued use after an update means you accept the changes. Material updates may also be reflected in TERMS_VERSION at checkout.
Resolution process:
- Contact us via Messenger, Telegram, or email
- Discuss and seek a solution within 24 hours
- If unresolved, escalate to management
- Finally, resolve under Vietnamese law at a competent authority in Ho Chi Minh City
Applicable law: These Terms are governed by the laws of Vietnam. Disputes are resolved by the competent court in Ho Chi Minh City.
TKCuso AI Tools
- Email: [email protected]
- Messenger: m.me/tkcuso.support2026
- Telegram: t.me/tkcuso_support
Support hours
- Support: 24/7
- Response: Within 5 minutes (ordinary cases)
- Website: tkcuso.com